How much does Yuma AI cost?

Yuma AI starts at €300/month. See the pricing section above for the full plan breakdown.

What are the main benefits of Yuma AI?

Reduce support ticket volume by automating first-response and routine inquiries. Train on your specific documentation and conversation history for context-aware answers. Seamlessly escalate complex issues to human agents with full conversation context.

Yuma AI

AI-powered customer support that handles tickets and chats automatically

4.0(218 reviews)paidFounded 2026

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Yuma AI automates customer support across email, chat, and social channels using AI agents. It learns from your knowledge base and existing conversations to respond to customer inquiries without human intervention.

Yuma AI deploys autonomous agents trained on your support documentation, previous tickets, and company policies to handle customer conversations at scale. The system integrates with helpdesks and CRM platforms, routes complex issues to humans, and continuously learns from agent feedback. It covers email, live chat, social media, and messaging apps from a single interface.

Pros

Reduce support ticket volume by automating first-response and routine inquiries
Train on your specific documentation and conversation history for context-aware answers
Seamlessly escalate complex issues to human agents with full conversation context
Integrate with existing helpdesk and CRM systems without replacing them
Support multiple channels from one platform

Cons

Requires significant upfront setup and knowledge base preparation for accuracy
Performance depends heavily on quality of training data and documentation
May need regular monitoring and retraining as business processes evolve

Best For

Support teams handling high volumes of repetitive inquiries across multiple channels who want to reduce response times without full platform migration.